Frequently Asked Questions
We've covered some common questions you might have.
What is TalentMondo?
TalentMondo is a brand new platform that people around the world would have online and private meditation, yoga, pilates, training classes by top professionals from many countries.
How can I find an online class?
Pick a service from the menu and let our matching system sort the most convenient classes for you.
What do I need to access your services?
You can reach TalentMondo‘s service providers wherever you have an internet connection! All you need to do is sign up to your TalentMondo account and sort online classes you want to join.
Do I need to pay for your services?
As a welcome gift, we deposit 20 credits to use on your first session. If you are satisfied with it and desire to continue, just purchase more credits and enjoy being served on TalentMondo!
What do I use the credits for?
TalentMondo is a global platform that is used by people from different countries and coping with different currencies is strenuous for all parts, therefore we decided to use fixed credits -can be purchased in any currency- to charge and pay.
What is your session cancelation policy?
You can cancel your booked classes 6 hours before the scheduled time.
How can I sign-up as a service provider?
In order to be a service provider -we call it talent indeed- for TalentMondo and manage your own business, you need to create a talent account and fill your profile so that customers can have an idea about your experiences, skills and services.
How does my trial work?
Once you sign up, you’ll receive class credits, which you’ll use to book sessions. Simply search classes on TalentMondo, select one, and reserve your spot. Then, show up to your class and move!
What does my free trial include?
With your free trial, you’ll receive credits to book fitness classes, yoga sessions or other experiences. You also get access to world-class brands’ promotions for the equipment you need.
When does my trial start?
Your trial starts the day you sign up, so you don’t have to wait to try a class.
What are TalentMondo credits?
Each TalentMondo session has a dynamic credit value that changes based on factors like the instructor, time and popularity. When you sign up, you’ll receive a set number of credits to book the classes you want to try.
Why do you need my credit card information?
We charge fees for late cancels and missed classes. If you cancel a reservation within 12 hours of the start time (or longer where noted in the booking process), you will be charged as booked seat’s credit amount.
What happens after the trial ends?
After your trial period ends, your trial will automatically renew into a monthly plan.
What is your cancellation policy, and how do I cancel?
You can cancel at any time within your trial period to avoid an auto-renewal. Just go to your TalentMondo account settings and click “Cancel or hold my membership.”
What if I run out of credits?
You can always add more to keep up your yoga, pilates, meditation or workout routine. Just go to your TalentMondo profile and select “Purchase more credits.”
What if I don’t use all of my credits?
You won’t lose them! You can roll over up to the number of credits in your upcoming plan. For example, if your next plan includes 120-credits, you can roll over up to 120 credits into your next month.